Coming Home from the Hospital? We’ve Got You Covered
Same-Day Service
Call us from the hospital and we’ll have everything set up before you arrive home. No waiting, no stress — just a safe, comfortable recovery environment ready for you.
Open 24 / 7
Discharges don’t follow business hours — and neither do we. Our team is available day and night, weekends and holidays, to ensure you’re never left without the care you need.
Professional Installation
We don’t just drop off equipment — we set it up, adjust it to your needs, and walk you and your family through safe usage before we leave.
Everything You Need
What We Deliver & Install
How It Works
Ready Before You Walk Through the Door
Call us from the hospital
Tell us what your discharge team recommended and your home address.
We prepare & dispatch immediately
Our team loads and dispatches your order — same day, any time of day or night.
Delivered, installed & ready
We set everything up, adjust for fit, and brief your family before we leave.
Common Questions
Frequently Asked Questions
How quickly can you deliver after discharge?
In most cases we can deliver and install within a few hours of your call. We operate 24/7 including weekends and holidays, so we work around your discharge time — not the other way around.
Can I order before the patient is discharged?
Absolutely — and we recommend it. Call us as soon as you know the discharge date and we’ll schedule delivery to arrive before the patient gets home, so everything is ready on arrival.
Do you install and set up the equipment?
Yes — our team assembles, positions, and adjusts all equipment in the home. We also walk caregivers and family members through safe operation before we leave.
Is this covered by insurance or extended health benefits?
Many extended health plans, WorkSafeBC, and ICBC cover home medical equipment. We provide itemized receipts and product documentation to support your claim. Check with your provider for specific coverage details.
Can I rent instead of buy for a short recovery?
Yes — we offer flexible rental terms on hospital beds, wheelchairs, walkers, and more. Ideal if you only need equipment for a few weeks or months. Ask about our rent-to-own options as well.
What areas do you serve?
We serve Metro Vancouver and the Lower Mainland including Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, Langley, and surrounding communities. Call us to confirm delivery to your area.
Available Around the Clock
Don’t Wait. Call Us Now.
Our team is standing by 24/7 to get your loved one home safely and comfortably — with everything they need, installed and ready.