Same day across most of Metro Vancouver, and within minutes if you can come to the Surrey showroom. Outlying Fraser Valley addresses such as Hope and Harrison Hot Springs usually need a day or two — we will say so on the phone rather than promise same-day and miss it.

Measure across the hips while seated and add roughly two inches. Most adults land on 18". Too narrow is genuinely painful over a few hours; too wide costs stability and makes self-propelling harder because the hand rims sit further out. If you are unsure, come in and sit in a couple — it takes ten minutes and it is the difference between a chair that gets used and one that does not.

Yes. Daily rentals are common for a single appointment, a wedding, a funeral or a day out somewhere with long distances. Call the day before if you can, so we can have the right width set aside.

Yes. We stock bariatric transport chairs with 22" seats and 450 lb capacity, and wider manual chairs. Wide chairs are the ones that run out first, so give us as much notice as you can.

Manual chairs travel easily and airlines handle them as mobility aids at no charge. Power chairs are more complicated because the rules turn on the battery — the airline needs the watt-hour rating declared in advance. Tell us you are flying and we will supply the specification sheet the airline will ask for.

MSP generally does not fund mobility equipment. Funding typically comes through Ministry programs (BCEA/PWD), extended health plans, ICBC or WorkSafeBC depending on your situation. Ministry funding usually requires a prescription and pre-approval before purchase. We can help with the documentation and quotes those applications require.

Yes. We offer in-house financing at 0% interest with no credit check, split over 3, 6 or 12 months with a 10% deposit. You can work out the payments on our payment calculator.