Same day across most of Metro Vancouver and the Fraser Valley, and often within hours if you call in the morning. Outlying Fraser Valley addresses such as Hope and Harrison Hot Springs sit at the far end of our routes and usually need a day or two — we will tell you honestly on the phone rather than promise same-day and miss it.

Almost always. Home care beds come apart for delivery, so the frame goes in in sections rather than as one piece. The narrow points that do cause trouble are tight stair turns, apartment lifts and hallway corners — mention those when you call and we will plan for them.

Yes, a standard foam mattress is included with the bed. If someone will be in bed for long stretches, ask about upgrading to a pressure redistribution mattress such as the Gravity 9 — pressure injuries are far easier to prevent than to treat.

Yes, and it is one of the most common setups we do — particularly in homes where the bedrooms are upstairs. What matters is floor space beside the bed, a power outlet on the correct side, and how far it is to a toilet.

Most start with a month because the length of recovery is rarely known at discharge. Past roughly six months, buying usually costs less than continuing to rent, and we will say so rather than let a rental run on.

We set it up. Our team assembles the bed in the room where it will be used, fits the rails and mattress, checks the controls, and shows whoever is providing care how to raise, lower and adjust it before leaving.

MSP generally does not fund home medical equipment. Funding typically comes through Ministry programs (BCEA/PWD), extended health plans, ICBC or WorkSafeBC depending on your situation. Ministry funding usually requires a prescription and pre-approval before purchase. We can help with the documentation and quotes those applications require.

Yes. We offer in-house financing at 0% interest with no credit check, split over 3, 6 or 12 months with a 10% deposit. You can work out the payments on our payment calculator.