24/7 Medical Equipment Rentals for Vancouver, Burnaby & North Vancouver Hotels
24/7 Medical Equipment Rentals for Vancouver, Burnaby & North Vancouver Hotels
Must Medical delivers hospital beds, wheelchairs, mobility scooters, and other medical equipment directly to hotel guests across Downtown Vancouver, Burnaby, North Vancouver, and West Vancouver — any time of day or night.
When a guest arrives needing a hospital bed, wheelchair, or other mobility equipment, hotel staff need a partner who can deliver fast, set up quietly, and stand behind the equipment for the length of the stay. Must Medical provides 24/7 medical equipment rental and delivery to hotels throughout Metro Vancouver, including hospital beds, wheelchairs, knee scooters, bedside commodes, oxygen concentrators, and other mobility aids. Below is our service area, hotel by hotel.
Why Hotels Choose Must Medical
Licensed & Insured
Fully licensed medical equipment rental provider, so your hotel and guests are protected.
WorkSafeBC Compliant
Delivery and setup follows WorkSafeBC standards for safe equipment handling in guest rooms.
Background-Checked Staff
Every delivery technician is screened before entering a guest room or hotel property.
Fast Response
Most requests are delivered and set up within hours of the initial call, any time of day or night.
How It Works
Call or Email
Front desk, concierge, or the guest reaches out with the equipment needed and the room or delivery time.
We Deliver & Set Up
Our team delivers directly to the room, assembles the equipment, and walks the guest through how to use it.
We Pick Up at Checkout
Pickup is scheduled around the guest's departure — no disruption to housekeeping or the front desk.
Downtown Vancouver & Coal Harbour Hotels
We regularly deliver to guests staying at the following Downtown and Coal Harbour hotels:
- Fairmont Hotel Vancouver
- Fairmont Pacific Rim
- Fairmont Waterfront
- Pan Pacific Vancouver
- Rosewood Hotel Georgia
- Wedgewood Hotel & Spa
- Loden Hotel
- The Sutton Place Hotel Vancouver
- Hyatt Regency Vancouver
- Vancouver Marriott Pinnacle Downtown Hotel
- The St. Regis Hotel
- Metropolitan Hotel Vancouver
- Exchange Hotel Vancouver
- Pinnacle Hotel Harbourfront
- Coast Coal Harbour Vancouver Hotel by APA
- Hotel Le Soleil
- Hotel BLU Vancouver
- Delta Hotels by Marriott Vancouver Downtown Suites
- Hilton Vancouver Downtown
- The Westin Grand Vancouver
- JW Marriott Parq Vancouver
- The Douglas, Autograph Collection
- Georgian Court Hotel
- Hampton Inn & Suites by Hilton Vancouver-Downtown
- Residence Inn by Marriott Vancouver Downtown
- Sandman Hotel Vancouver Downtown
- Executive Hotel Le Soleil
- Century Plaza Hotel
- Rosedale on Robson Suite Hotel
- The Burrard
Also Serving These Downtown Vancouver Properties
In addition to the hotels above, we deliver to these Downtown properties:
- Shangri-La Hotel Vancouver — 1128 W Georgia St
- Paradox Hotel Vancouver — 1151 W Georgia St
- L'Hermitage Hotel Vancouver
- Skwachàys Lodge — 29 W Pender St
- Sandman Suites Vancouver-Davie — 1160 Davie St
Guests at the Shangri-La and other luxury Downtown properties often need premium, hospital-grade equipment delivered discreetly and set up before check-in — our team can coordinate directly with concierge or guest services for a seamless handoff.
West End, Robson & English Bay Hotels
Serving guests near English Bay and the West End:
- The Westin Bayshore, Vancouver
- The Listel Hotel Vancouver
- Blue Horizon Hotel
- Barclay Hotel
- Carmana Hotel & Suites
- Rosellen Suites at Stanley Park
- The Sylvia Hotel
- English Bay Hotel
- Tropicana Suite Hotel
- Sunset Inn & Suites
- Samesun Vancouver
Yaletown & Downtown South Hotels
Delivery coverage for Yaletown and Downtown South:
- OPUS Vancouver
- Level Vancouver Yaletown – Seymour
- Level Vancouver Yaletown – Richards
- Hotel Belmont Vancouver MGallery
- Moda Hotel
- Holiday Inn & Suites Vancouver Downtown
- Hotel Willo
Broadway, Mount Pleasant & South Vancouver Hotels
Also serving guests along the Broadway corridor and South Vancouver:
- Holiday Inn Vancouver-Centre
- Park Inn & Suites by Radisson Vancouver
- Granville Island Hotel
- Best Western Plus Sands
- Best Western Plus Vancouver Airport Hotel
- Atrium Inn Vancouver
Other Vancouver Hotels & Boutique Properties
Additional Vancouver properties within our delivery zone:
- Hotel at the Waldorf
- The Keefer Hotel
- Cambie Lodge
- Quality Hotel Downtown Vancouver
- Riviera on Robson Suites
- Divya Sutra Suites on Robson
- Grand Park Hotel & Suites Vancouver
- Douglas Guest House
- O Canada House
- YWCA Hotel Vancouver
- St. Jude's Hotel
- Kingston Hotel
- Victorian Hotel
- Cambie Seymour Hostel
Burnaby Hotels
Full 24/7 medical equipment delivery across Burnaby, including Metrotown:
- Hilton Vancouver Metrotown — 6083 McKay Ave, Burnaby
- Hyatt Place Vancouver/Metrotown
- Element by Marriott Vancouver Metrotown
- Holiday Inn Express Vancouver-Metrotown
- Delta Hotels by Marriott Burnaby Conference Centre
- Best Western Plus Burnaby Hotel
- Executive Suites Hotel & Conference Centre, Burnaby
- Accent Inns Burnaby
North Vancouver Hotels
Serving the North Shore's hotel properties:
- Pinnacle Hotel at the Pier — 138 Victory Ship Way
- DoubleTree by Hilton North Vancouver — 700 Old Lillooet Rd
- Coast Lonsdale Quay Hotel — 123 Carrie Cates Court
- SureStay Hotel by Best Western North Vancouver Capilano
- North Vancouver Hotel — 1800 Capilano Rd (base of Grouse Mountain)
West Vancouver Accommodations
West Vancouver is largely residential with very few hotel properties. We also cover the small B&Bs and motels in the area:
- Horseshoe Bay Motel — 6588 Royal Ave
- Bayview Bed & Breakfast
- Creekside Bed & Breakfast
- Lighthouse Park Bed & Breakfast
Airport & Cruise Terminal Delivery
A large share of our requests come from travelers who need equipment waiting for them the moment they arrive — not guests who are already checked in. We deliver directly to:
- Vancouver International Airport (YVR)
- Canada Place Cruise Terminal
- Ballantyne Pier Cruise Terminal
Traveling with a wheelchair, scooter, or hospital bed reservation? We can have equipment ready at the airport or cruise terminal so it's waiting before you reach your hotel.
Medical Equipment We Deliver 24/7
Hospital Beds
Electric and semi-electric hospital beds delivered and assembled directly in the guest room.
Wheelchairs
Standard, transport, and bariatric wheelchairs available for short-term or extended stays.
Mobility Scooters
Folding and full-size scooters for guests who need extended mobility around the city.
Bedside Commodes
Discreet delivery and setup, with pickup at the end of the guest's stay.
Oxygen Concentrators
Portable and stationary units for guests traveling with respiratory needs.
Bathroom Safety Aids
Shower chairs, raised toilet seats, and grab bars for accessible rooms.
Daily, weekly, and monthly rates are available on every item, with discounted long-stay pricing. Contact us for a same-day quote.
What Hotel Partners Say
"We had a guest arrive who needed a hospital bed the same night. Must Medical had it set up before we finished the room inspection."
— Guest Services Manager, Downtown Vancouver Hotel
"Our concierge team keeps their number on hand for any mobility request. Reliable and discreet with guests."
— Concierge Manager, Burnaby Hotel
"Pickup is always on time with checkout, which makes it easy on housekeeping."
— Operations Manager, North Vancouver Hotel
Insurance & Documentation
We provide detailed receipts and documentation for every rental, which guests can submit to their travel insurance provider for reimbursement. Coverage varies by policy, so we recommend guests confirm eligibility with their insurer directly.
Multilingual Service
Our team can assist guests in English, Mandarin, Cantonese, and Punjabi, reflecting the languages most commonly spoken by Metro Vancouver's hotel guests.
Are You a Guest Services Manager, Concierge Manager, or Operations Manager?
If your hotel regularly fields requests for hospital beds, wheelchairs, or other medical equipment, we can set up a direct line for your team so requests are fulfilled within hours — day or night. No contracts required to get started.
Set Up a Direct Line for Your HotelFrequently Asked Questions
Do you deliver directly to hotel rooms?
Yes. We coordinate with front desk or guest services and deliver, assemble, and demonstrate equipment directly in the guest's room.
How fast can equipment be delivered?
We offer 24/7 delivery across Downtown Vancouver, Burnaby, North Vancouver, and West Vancouver, with most requests fulfilled same-day or within hours.
Can equipment be picked up when the guest checks out?
Yes. We schedule pickup around the guest's departure time so there's no disruption to housekeeping or checkout.
Do you work with hotels outside this list?
Yes — this list reflects our core service area, but we deliver throughout Metro Vancouver. Contact us to confirm coverage for your property.
How much does equipment rental cost?
Rates depend on the item and rental length. Daily, weekly, and monthly pricing is available — contact us for a same-day quote.
Can I use travel insurance to cover the rental?
We provide a receipt and documentation for every rental that guests can submit to their travel insurance provider. Coverage depends on the individual policy.
Resources for Travelers & Hotel Staff
- Traveling to Vancouver with a Wheelchair or Scooter: What to Know
- A Hotel Concierge's Guide to Guest Mobility Requests
- Hospital Bed vs. Adjustable Bed: Which Does Your Guest Need?
- Accessible Vancouver: Getting Around Downtown, Stanley Park & the Seawall
- Cruise Passengers: What to Arrange Before You Reach Canada Place
- Flying into YVR with Medical Equipment: A Quick Checklist
- How to File a Travel Insurance Claim for a Mobility Equipment Rental
- Planning a Family Visit: Renting a Hospital Bed for a Short-Term Stay
- Choosing the Right Wheelchair: Transport vs. Standard vs. Bariatric
- A Guide for Event & Wedding Planners: Accessibility Equipment for Guests
- Senior Travel to Vancouver: Mobility Equipment & Hotel Accessibility Tips