Politique d’expédition
Shipping Policy
At Must, we understand that mobility and home care equipment is often needed quickly. That's why we strive to provide fast and reliable delivery throughout British Columbia.
Same-Day & Next-Day Delivery For customers in the Lower Mainland — including Surrey, South Surrey, White Rock, Langley, Delta, Richmond, Burnaby, Coquitlam, Port Coquitlam, Port Moody, New Westminster, Vancouver, North Vancouver, and West Vancouver — we offer:
- Same-day delivery (when available, for early orders)
- Next-day delivery on most in-stock products
- Emergency and after-hours delivery available for select items
Our team works hard to ensure your everyday essentials reach you as quickly as possible.
Delivery Areas Surrey, South Surrey, White Rock, Langley, Delta, Richmond, Vancouver, Burnaby, Coquitlam, Port Coquitlam, Port Moody, New Westminster, North Vancouver, West Vancouver, Maple Ridge, Pitt Meadows, Abbotsford, Chilliwack
Order Processing Most orders are processed within 1 business day. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates Fees vary based on product size and weight, delivery location, urgency, and installation requirements. Costs are confirmed before your order is finalized.
Home & Facility Deliveries We deliver directly to private residences, care homes, assisted living facilities, and rehabilitation centres. Our team can coordinate with care providers and family members when needed.
Product Availability Delivery times are subject to stock availability. If an item is temporarily out of stock, we will contact you with an estimated delivery date.
Contact Us Phone: 604-240-2450
We are committed to providing fast, dependable delivery throughout the Lower Mainland and British Columbia.