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Maple Leaf Wheelchair Authorized Dealer | Custom Wheelchairs & Seating

Authorized dealer Maple Leaf Wheelchair

Custom wheelchairs, built to measure in Canada

Maple Leaf Wheelchair build tilt-and-recline chairs, manual frames, commodes and seating to order in their own Canadian factory — sized and specified to the person who will use them. We are their dealer in Metro Vancouver, and we handle the measuring, the order form and the fitting.

  • Built to measure
  • Made in Canada
  • 5-year frame warranty
  • About 3 weeks start to finish

About the manufacturer

  • Over 25 years in business, since 1993

  • Canada's longest-serving wheelchair manufacturer

  • Over 200 authorized dealers across Canada

  • Their #1 selling tilt chair in Canada

Please read before ordering

Maple Leaf products are a custom build wheelchair manufacturer, so only basic frames are in stock and the rest is customized to the specifications of the client per the order form you or the therapist fill out. Typically it takes 2 weeks to manufacture the chair and then 5–7 days for delivery to you.

Tilt chairs

Four frames for people who sit for most of the day. Tilt takes weight off the sitting bones without a transfer — the main defence against pressure sores.

Maple Leaf SuperTilt

SuperTilt

The flagship. Up to 45° of infinite tilt on a steel frame, with a heavy-duty package to 500 lb.

Learn more →
Maple Leaf LowRider

LowRider

The dynamic-style frame. A front pivot point keeps the seat low through the tilt — for sliding transfers and foot propulsion.

Learn more →
Maple Leaf MLT

MLT

Geriatric tilt and recline, 35° with a reclining back as standard. Elevating legrests on gas cylinders.

Learn more →
Maple Leaf MLTR

MLTR

The institutional MLT. Seat depth adjusts 15–19" infinitely, seating and locking tray included.

Learn more →

All four side by side

SuperTilt LowRider MLT MLTR
Tilt 45° 20° or 30° 35° 30°
Recline Option Option Standard Standard
Capacity 250–500 lb 250 lb 250 lb 250 lb
Seat width 14–18" 14–18" 16" & 18" 16" & 18"
Chair weight 50 lb 50 lb 60 lb 60 lb
Overall width Seat + 9" Seat + 9" Seat + 6" or 10" Seat + 8" or 12"
Best suited to Pressure management, heavier users Transfers, table clearance, foot propulsion Long days at home, cared for Hospital or rehab, shared use
Three questions decide it

Will they propel themselves? How do they transfer — standing or sliding? And how many hours a day are they in the chair? Answer those on the phone and we can usually narrow four frames to one.

Manual chairs

Six frames, from an inexpensive everyday chair to a 600 lb bariatric build. All made to order.

Maple Leaf NRG+

NRG+

The basic steel frame, and the one most people end up with. Real adjustability at the lower end of the range.

Learn more →
Maple Leaf Swift

Swift

Heavy-duty steel, rated to 600 lb. The frame to ask about when a standard bariatric chair has not held up.

Learn more →
Maple Leaf EZ Ride

EZ Ride

Aluminium, under 32 lb fully dressed. For anyone self-propelling all day — or lifting the chair into a car.

Learn more →
Maple Leaf Access

Access

Steel transport chair built for institutional use. Four small wheels, pushed by someone else.

Learn more →
Maple Leaf NRG+ Gold

NRG+ Gold

The aluminium NRG+, with a seat-to-floor height as low as 12.5 inches for shorter foot-propelling users.

Learn more →
Maple Leaf NRG+ Recliner

NRG+ Recliner

The NRG+ with a reclining back. For someone who needs to change position but not a full tilt chair.

Learn more →

All six side by side

Frame What sets it apart Self-propel?
NRG+ Steel Adjustable, least expensive Yes
Swift Steel, heavy duty Capacities to 600 lb Yes
EZ Ride Aluminium Under 32 lb fully dressed Yes
Access Steel Institutional transport chair No — pushed
NRG+ Gold Aluminium Seat-to-floor from 12.5" Yes
NRG+ Recliner Steel Reclining back added Yes
Not sure which frame?

It usually comes down to three things: how much the chair has to carry, whether the person propels it themselves, and how often it has to be lifted into a car. Tell us those and we will narrow six frames down to one or two.

Commodes

Five frames, from a folding travel commode to a 750 lb heavy-duty build.

Maple Leaf reFresh commode

reFresh

The newest design. Tilt frame available and height adjustable 19–24" — one frame works over almost any toilet.

Learn more →
Maple Leaf HD commode

HD Commode

The basic bathroom commode, which also carries up to 750 lb — the highest capacity in the range.

Learn more →
Maple Leaf tilt commode

Tilt Commode

The adult tilting commode, across a wide range of sizes with a heavy-duty package available.

Learn more →
Maple Leaf Jr Tilt commode

Jr Tilt Commode

The paediatric version — a child-sized seat on a base that still fits over a standard toilet.

Learn more →
Maple Leaf Escape folding commode

Escape

A folding travel commode with a removable soft seat and a cross-brace design that folds flat.

Learn more →

All five side by side

Tilt frame What sets it apart Best suited to
reFresh Available Height adjustable 19–24" Most homes — the flexible one
HD Commode No Carries up to 750 lb Bariatric use
Tilt Commode Yes Wide size range, HD package Someone who cannot hold position
Jr Tilt Commode Yes Child-sized seat, fits over a toilet Paediatric
Escape No Folds flat for storage Travel, small flats, second homes
Measure the bathroom before you choose

Commodes fail on room dimensions more than on the chair itself. Have three numbers ready: the bathroom doorway width, the distance from the toilet to the nearest wall on each side, and the toilet seat height.

Walkers

One model — a rehab platform walker for people who cannot take weight through their hands.

Maple Leaf Walk-A-Bout platform walker

Walk-A-Bout

Rehab platform walker on a durable steel frame. Two standard sizes, customisable where neither fits.

Learn more →
Try a stock rollator first

Most people asking about a walker are better served by something already in our showroom, at a fraction of the price and available today. Browse the stock walkers and rollators — the Walk-A-Bout earns its place when the hands cannot take weight.

Seating — backs, cushions, headrests

Specified to the person rather than to the chair, and often orderable for a chair already in service.

What is available

  • The Fusion line of backs
  • Contoured and flat profiles across a range of sizes
  • Multi-axis headrests
  • Cushions specified with or after the chair

It matters as much as the frame

People often spend weeks choosing between chairs and then take whatever cushion comes with it. For someone sitting six or more hours a day it is usually the other way round.

The back, cushion and headrest do more for comfort and skin protection than the frame model does. We specify them as part of the same order.

Photographs coming soon

We are waiting on product photography for the seating line. In the meantime, call and describe the situation — we will tell you which back and cushion combination is usually specified for it.

Accessories

Most are specified with the chair, but many can be added to one already in service.

Positioning and comfort

  • Articulating legrests
  • Angle-adjustable footplates
  • Nylon padded leg straps and leg bolsters
  • Padded arm troughs and extra-wide gel arm pads
  • Auto-style seat belts

Practical add-ons

  • Adjustable IV poles
  • Oxygen tank holders
  • Slide-on padded trays and locking tray assemblies
  • Fender protectors for the rear wheels

Parts

For Maple Leaf chairs already in use — casters, footplates, upholstery and hardware.

Tell us the model and what has failed

We will source the part rather than sell you a new chair. A Maple Leaf frame carries a five-year warranty and parts are covered for two, so it is worth checking the age of the chair before anything is paid for.

If you are not sure which model you have, send a photograph of the chair and of any label on the frame and we will identify it.

← All tilt chairs

Tilt chairs — special order

SuperTilt

Maple Leaf's flagship chair, and the one most often specified where someone sits for the majority of the day. It offers infinite tilt up to 45 degrees, and the quality of that tilt is why clinicians ask for it by name — smooth and consistent through the whole range, which matters when a caregiver repositions someone a dozen times a day.

The steel frame is what lets it carry a heavy-duty package to 500 lb and what makes it a chair specified for years of daily use rather than a few months of recovery.

Standard features
  • 45° of infinite tilt
  • Steel frame construction
  • Pin or plug-in style footrests
  • Anti-tippers
  • Adjustable stroller handle for the caregiver
Frame options
  • Heavy-duty package, to 500 lb
  • Power tilt
  • 12" rear wheel, inside frame mount
  • Expandable frame, where a child is still growing
  • Endomorphic back canes
  • Reclining back, added to the tilt rather than instead of it
Often paired accessories
  • Fusion line of backs
  • Multi-axis headrest
  • Articulating legrests
  • Angle-adjustable footplates
  • Nylon padded leg strap and leg bolster
  • Padded arm trough, extra-wide gel arm
Model specifications
  • Tilt range45° infinite
  • FrameSteel
  • Seat width14–18"
  • Seat depth16–18"
  • Seat to floor13–18.25"
  • Capacity, standard250 lb
  • Capacity, heavy dutyUp to 500 lb
  • Chair weight50 lb complete
  • Overall widthSeat width + 9"
  • Build timeAbout 2 weeks
  • Frame warranty5 years
  • Parts warranty2 years
45°Infinite tilt
250–500 lbStandard to heavy duty
14–18"Seat width
5 yearsFrame warranty

What tilt actually does

Tilt rotates the whole seat and back together, keeping the hip and knee angles fixed while shifting weight off the sitting bones. That is different from recline, which opens the hip angle and can cause shearing against the backrest.

Someone who cannot shift their own weight needs pressure taken off regularly, and tilt lets a caregiver do that in seconds without a transfer.

SuperTilt in detail

Click any photograph to enlarge, then use the arrows to move through the set.

SuperTilt tilted back to 45 degrees
Tilted to 45° — seat and back rotate together
SuperTilt in black frame
Black frame option — colour is specified with the order
SuperTilt seat and tilt release
Seat, armrests and tilt release
SuperTilt with legrests elevated
Tilt and elevating legrests together
SuperTilt reclining back
Reclining back option
SuperTilt footplates
Footplates with maple leaf cut-out
SuperTilt padded footplate covers
Padded footplate covers
SuperTilt upright
Upright — the everyday position
SuperTilt seat pan
Seat pan and cushion
SuperTilt padded legrest covers
Padded legrest covers

Photographs show representative configurations. Seat size, frame colour, back, cushion, footrests and upholstery are all specified to the individual.

← All tilt chairs

Tilt chairs — special order

LowRider

The dynamic-style tilt chair, built around a front pivot point so the seat rises very little as the chair tilts back. That makes it the frame to ask about when transfers are sliding rather than standing, when the chair has to get under a table, or when a shorter user needs their feet on the floor to help propel.

The trade-off matters. Tilt range is tied to seat height: a low seat at 13 to 15.5 inches gives 20 degrees; a higher seat at 16 to 18.25 inches gives 30. You cannot have the lowest seat and the most tilt at once.

Standard features
  • 20° of tilt at a 13–15.5" seat-to-floor height
  • 30° of tilt at a 16–18.25" seat-to-floor height
  • Front pivot point — minimal seat rise through the tilt
  • Pin or plug-in style footrests
  • Anti-tippers, adjustable stroller handle
Frame options
  • Heavy-duty package
  • Power tilt
  • Endomorphic back canes
  • Reclining back
Model specifications
  • Tilt, low seat20° at 13–15.5"
  • Tilt, high seat30° at 16–18.25"
  • Seat width14–18"
  • Seat depth16–18"
  • Seat to floor13–18.25"
  • Capacity250 lb
  • Chair weight50 lb complete
  • Overall widthSeat width + 9"
  • Frame warranty5 years
20° / 30°Tilt, by seat height
250 lbStandard capacity
13–18.25"Seat to floor
5 yearsFrame warranty

LowRider or SuperTilt?

The SuperTilt gives up to 45° and takes a heavy-duty package to 500 lb. The LowRider gives 20° or 30° at 250 lb, but keeps the seat low through the tilt.

Pressure management and higher weight point to the SuperTilt. Transfers, table clearance and foot propulsion point to the LowRider.

LowRider in detail

Click any photograph to enlarge.

Maple Leaf LowRider
Maple Leaf LowRider
LowRider detail
LowRider detail
LowRider detail
LowRider detail
← All tilt chairs

Tilt chairs — special order

MLT

A geriatric tilt-and-recline chair on a steel frame, built around long sitting days rather than independent mobility. It gives 35 degrees of infinite tilt with a reclining back as standard — both together, not one instead of the other.

Two details mark it out as a chair for someone being cared for. The legrests are a one-piece elevating system on gas cylinders, so a caregiver raises both legs in one movement. And the shoulder wings are contoured and adjustable, holding the trunk steady for a person who can no longer hold their own position.

Standard features
  • 35° of infinite tilt
  • Reclining back — included, not an extra
  • One-piece elevating legrest system on gas cylinders
  • Adjustable contoured shoulder wings
  • Tension-adjustable back straps
Frame options
  • MLT700A — large rear wheels with urethane casters
  • MLT700B — four casters, for a chair that is pushed
Model specifications
  • Tilt range35° infinite
  • ReclineStandard
  • Seat width16" & 18"
  • Seat depth16", 18" & 20"
  • Capacity250 lb
  • Chair weight60 lb complete
  • Width, rear wheelsSeat width + 10"
  • Width, four castersSeat width + 6"
35°Infinite tilt, plus recline
250 lbStandard capacity
16" & 18"Seat width
60 lbChair weight

The wheel choice changes the width by four inches

Large rear wheels make the chair the seat width plus 10 inches. Four casters make it plus 6. On an 18-inch seat that is 28 inches across versus 24 — and a standard interior door is often only 24 to 26.

In a home with narrow doorways, four casters may be the only version that gets where it needs to go. Measure first.

MLT in detail

Click any photograph to enlarge.

Maple Leaf MLT
Maple Leaf MLT
MLT detail
MLT detail
MLT detail
MLT detail
MLT detail
MLT detail
← All tilt chairs

Tilt chairs — special order

MLTR

The institutional version of the MLT, and the one Maple Leaf point at hospitals and rehab facilities. It gives 30 degrees of infinite tilt with a reclining back, and arrives complete with seating rather than needing a cushion and back specified separately.

What sets it apart is the seat depth: infinitely adjustable from 15 to 19 inches, where the MLT offers three fixed depths. On a ward that is the whole point — one chair fits whoever is in it this week and resets for the next person.

Standard features
  • 30° of infinite tilt, reclining back included
  • Infinite seat depth adjustment, 15–19"
  • Complete seating included
  • One-piece elevating legrest system on gas cylinders
  • Locking tray assembly, anti-tippers
Frame options
  • MLTR500 — four casters, for a chair that is pushed
  • MLTR600 — large rear wheels with urethane casters

The codes run the opposite way round to the MLT, where 700A is the rear-wheel frame. Worth checking twice on an order form.

Model specifications
  • Tilt range30° infinite
  • ReclineStandard
  • Seat width16" & 18"
  • Seat depth15–19" infinite
  • Capacity250 lb
  • Chair weight60 lb complete
  • Width, rear wheelsSeat width + 12"
  • Width, four castersSeat width + 8"
30°Infinite tilt, plus recline
15–19"Infinite depth adjustment
250 lbStandard capacity
60 lbChair weight

It is the widest chair in the range

Seat width plus 12 inches with rear wheels, plus 8 with casters. An 18-inch seat is 30 or 26 inches across — two inches wider than the equivalent MLT either way.

Fine in a hospital corridor, often a problem in a house. If this is going into a home, measure the doorways before anything is ordered.

MLTR in detail

Click either photograph to enlarge.

Maple Leaf MLTR
Maple Leaf MLTR
← All manual chairs

Manual chairs — special order

NRG+

The basic steel-frame chair in the range, and the one most people end up with. It offers real adjustability at the lower end of the price range — a sensible starting point when someone needs a properly fitted chair rather than a specialist one.

If weight capacity, chair weight or seat height are not the deciding factors, this is usually where the conversation starts. Seat width, depth, back, cushion and footrests are all specified to the person as with any chair in the range.

Maple Leaf NRG+ manual wheelchair
← All manual chairs

Manual chairs — special order

Swift

The heavy-duty steel frame, rated to weight capacities of up to 600 lb. If a standard bariatric chair has not held up, or the numbers are beyond what most manufacturers list, this is the frame to ask about.

Capacity is only half of it. A chair at this end of the range has to be measured properly — seat width, depth and the route through the house all matter more, not less, as the frame gets bigger.

600 lbWeight capacities up to
SteelHeavy-duty frame

Swift in detail

Click any photograph to enlarge.

Maple Leaf Swift
Maple Leaf Swift
Swift detail
Swift detail
Swift detail
← All manual chairs

Manual chairs — special order

EZ Ride

A high-performance aluminium frame weighing under 32 lb fully dressed. That matters for anyone self-propelling all day — every pound is one the shoulders have to move — and for the family member who has to lift the chair into a car boot several times a week.

Frame colour and upholstery are specified with the order rather than picked from stock, and the range runs well beyond the usual black and blue.

Under 32 lbFully dressed
AluminiumHigh-performance frame

Weight is the whole argument

A steel frame is stronger and cheaper. An aluminium one is lighter. If the chair is lifted into a car regularly, or propelled all day by the person sitting in it, the lighter frame is usually worth the difference — and if it is neither of those things, it probably is not.

EZ Ride in detail

Click any photograph to enlarge.

Maple Leaf EZ Ride
EZ Ride in camouflage upholstery
Camouflage is one of the upholstery options — colour is chosen with the order
EZ Ride detail
EZ Ride detail
EZ Ride detail
← All manual chairs

Manual chairs — special order

Access

A steel-frame transport chair built for the volume of use a public institution puts a chair through. Four small wheels and pushed by someone else — the user cannot self-propel it.

That single limitation is the thing to be clear about before ordering. If the person in the chair needs to move themselves at all, this is the wrong frame. Where a chair is shared rather than owned, it is exactly the right one.

4 wheelsAll small — pushed, not propelled
SteelBuilt for institutional use

Access in detail

Click any photograph to enlarge.

Maple Leaf Access
Access detail
Access detail
← All manual chairs

Manual chairs — special order

NRG+ Gold

The lightweight aluminium version of the NRG+, with a frame design that allows a seat-to-floor height as low as 12.5 inches.

That number is the reason to ask about it. A shorter user who foot-propels needs to reach the floor properly, and a low seat makes a sliding transfer to a bed or toilet far easier. Most standard chairs will not go this low.

12.5"Seat-to-floor, as low as
AluminiumLightweight frame

NRG+ Gold in detail

Click any photograph to enlarge.

Maple Leaf NRG+ Gold
NRG+ Gold detail
NRG+ Gold detail
NRG+ Gold detail
← All manual chairs

Manual chairs — special order

NRG+ Recliner

The NRG+ steel frame with a reclining back added. It fills an awkward gap — someone who needs to change position through the day but does not need a full tilt chair, and would find one too large for the home.

Worth understanding what recline does and does not do: it opens the hip angle by dropping the backrest, which is comfortable for long rests and easier for some personal care. It is not as good as tilt for pressure relief. If pressure is the main concern, look at the tilt chairs instead.

Maple Leaf NRG+ Recliner
← All commodes

Commodes — special order

reFresh

The newest design in the commode range, available on a tilt frame and fully height adjustable from 19 to 24 inches.

That adjustment range is the useful part. It lets one frame work over a low toilet, a standard one, or a raised seat already fitted — which is usually where commodes come unstuck. Get the toilet seat height before you call and this is a short conversation.

19–24"Height adjustable
TiltFrame available

reFresh in detail

Click any photograph to enlarge.

reFresh commode
reFresh commode
reFresh commode
reFresh commode
reFresh commode
reFresh commode
reFresh commode
reFresh commode
reFresh commode
reFresh commode
reFresh commode
reFresh commode
reFresh commode
reFresh commode
reFresh commode
← All commodes

Commodes — special order

HD Commode

The basic bathroom commode chair, which also happens to carry up to 750 lb — the highest capacity in the range.

Customisable to fit awkward bathrooms, which is usually where these get difficult. A frame rated this high still has to get through the door and turn in the room, so the measurements matter more here than on any other commode in the range.

750 lbHighest capacity in the range
CustomSized to the bathroom

HD Commode in detail

Click either photograph to enlarge.

Maple Leaf HD commode
Maple Leaf HD commode
← All commodes

Commodes — special order

Tilt Commode

The adult tilting commode, specified across a wide range of sizes with a heavy-duty package available.

Tilt matters here for the same reason it does on a wheelchair — it holds someone securely who cannot hold their own position. In a bathroom, where transfers happen and there is nothing soft to fall against, that security is the whole point.

TiltAdult tilting frame
HDHeavy-duty package available

Tilt Commode in detail

Click any photograph to enlarge.

Maple Leaf tilt commode
Tilt commode detail
Tilt commode detail
Tilt commode detail
← All commodes

Commodes — special order

Jr Tilt Commode

The paediatric version, with a smaller seat area on a base that still fits over a standard toilet.

That combination is the point — a child-sized seat that does not require the bathroom to be rebuilt around it. Families are usually working with the room they already have, and this frame is designed for exactly that.

PaediatricSmaller seat area
StandardFits over a normal toilet

Jr Tilt Commode in detail

Click either photograph to enlarge.

Maple Leaf Jr Tilt commode
Maple Leaf Jr Tilt commode
← All commodes

Commodes — special order

Escape

A folding travel commode with a removable soft seat and a cross-brace design that lets it fold flat for storage.

The one to ask about for a trip, a second home, or a small flat with nowhere to leave a frame standing. It is the only commode in the range designed to be put away rather than left in place.

Maple Leaf Escape folding commode
← All walkers

Walkers — special order

Walk-A-Bout

Maple Leaf's rehab platform walker, on a durable steel frame built for the volume of use a hospital or rehab unit puts through a frame. It comes in two standard sizes and can be customised where neither size fits.

A platform walker is a different thing from a rollator, and the difference is the point. Instead of gripping handles, the person rests their forearms on padded platforms and takes their weight through the elbows — for when wrists, hands or grip cannot take the load.

What we know
  • Rehab platform walker — forearm support rather than hand grips
  • Durable steel frame construction
  • Built for hospital and rehab facility use
  • Two standard sizes, customisable beyond them

Full dimensions and weight capacity come from the manufacturer with the quote — call and we will confirm the figures for the size you need.

Who it suits
  • Someone who cannot bear weight through the wrists or hands
  • Rehab settings where a frame is shared and used hard
  • Anyone a standard rollator has already been tried on and failed
  • A therapist has specifically asked for forearm support
Maple Leaf Walk-A-Bout platform walker

How a special order works

About three weeks from approved order form to delivered chair.

1

Tell us the situation

Who it is for, what they can and cannot do, and where it has to fit. An OT assessment helps but is not required to start.

2

The order form

You or your therapist complete the specification form — seat width and depth, back, cushion, wheels, footrests.

3

Built in Canada — about 2 weeks

Maple Leaf manufactures to that specification. You also get a written quote for any funding application before we order.

4

Delivered and fitted — 5 to 7 days

Shipping to us, then we deliver, set it up, adjust it to the person and show any caregivers how it works.

Is a special order the right answer?

Sometimes it is not, and we would rather say so before you wait three weeks.

Order it in

  • The person will use it daily for months or years
  • Posture, pressure or weight puts a stock chair out of range
  • An OT has specified something a standard chair cannot do
  • Funding is being applied for and the spec must be exact

Take something from stock instead

  • It is needed this week — a discharge or a sudden change at home
  • It is for a recovery period measured in weeks, not years
  • A stock size genuinely fits — many people a standard chair suits
  • Renting first would settle whether it is the right type at all

Send a special order enquiry

Or call 604-240-2450 — the phone is answered 24 hours a day and is usually faster.

We usually reply the same day. Nothing is ordered and nothing is charged until you have seen a written quote and agreed to it. Custom chairs take about 2 weeks to build and a further 5–7 days to reach you.

Frequently asked questions

Timelines, funding, measurements and what happens if it does not fit.

How long does a special order take?

Maple Leaf is a custom build manufacturer — only basic frames are held in stock and everything else is made to the specification on the order form you or your therapist complete. Manufacturing typically takes 2 weeks, then a further 5 to 7 days for delivery to you. If the equipment is needed sooner than that, tell us: we can often rent you something suitable to bridge the gap while the ordered chair is being built.

Why can I not just see a price?

Because the same chair can differ by well over a thousand dollars depending on how it is specified — seat size, back type, cushion, footrests, weight capacity and upholstery all change the figure. A single price on a web page would mislead nearly everyone reading it. Call 604-240-2450 or send the form above and you will get a real number for the actual configuration.

How much tilt does each chair give?

The SuperTilt reaches 45 degrees, the MLT 35 degrees, the MLTR 30 degrees, and the LowRider 20 or 30 degrees depending on how the seat height is set. Both the MLT and MLTR include a reclining back as standard. More tilt shifts more weight off the sitting bones, so where pressure is the main concern the SuperTilt leads; where transfers or seat height dominate, the LowRider does.

What is the difference between the MLT and the MLTR?

The MLT gives slightly more tilt at 35 degrees against 30, and comes in three fixed seat depths. The MLTR adjusts infinitely from 15 to 19 inches, arrives with complete seating and a locking tray included, and is two inches wider. In short: the MLT suits one person using it long term at home, the MLTR suits a hospital or rehab unit where the same chair has to fit a different person each week. The frame codes also run opposite ways — MLT700A has rear wheels while MLTR600 does — so check twice on an order form.

What is the difference between tilt and recline?

Tilt rotates the seat and back together as one unit, so the hip and knee angles stay the same while weight comes off the sitting bones. Recline opens the hip angle by dropping the backrest away from the seat. Tilt is generally better for pressure relief because it does not drag the skin against the back; recline is often more comfortable for long rests and easier for some personal care. Several Maple Leaf chairs offer both, and which one leads should follow the assessment.

What is a platform walker, and do I need one?

On a platform walker the forearms rest on padded supports and the weight goes through the elbows, rather than being taken through the hands on a set of grips. That matters where wrists, hands or grip strength cannot manage — after a fracture, with advanced arthritis, or where a standard rollator has already been tried and did not work. If the hands are fine, a stock rollator is almost always the better and cheaper answer, and we will tell you so.

Will the chair fit through my doorway?

Work it out from the seat width, and note that it differs by chair. The SuperTilt and LowRider are about 9 inches wider overall than their seat width. The MLT is 10 inches wider with large rear wheels or 6 with four casters. The MLTR is the widest at 12 and 8 — an 18-inch MLTR is 30 inches across with rear wheels. Measure the narrowest doorway on the route from the front door to where the chair will live, including any hallway turn, and tell us the number before we finalise the order.

Can I choose the frame colour and upholstery?

Yes — these are specified with the order, not picked from stock. Frame colours run from standard blue and black through to brighter finishes, and upholstery options include patterned fabrics. It costs nothing extra to choose something the person actually likes, and for a chair someone will sit in every day for years that matters more than it sounds.

Do I need an occupational therapist assessment?

Not to start a conversation with us. But for anything complex — pressure management, postural support, or a funding application — an OT assessment makes the specification far more likely to be right, and Ministry funding generally requires one. Your therapist can also complete the manufacturer's order form directly. If you do not have an OT involved yet, we can tell you how that referral usually happens.

How do I measure for seat width and depth?

Roughly: seat width is measured across the widest point of the hips and thighs while seated, with a small allowance added so the person is not squeezed; seat depth runs from the back of the buttocks to just behind the knee, stopping short so nothing presses into the back of the leg. Both are easy to get slightly wrong, and a chair that is too wide costs stability and pushes the hand rims out of reach. We take the measurements ourselves before anything is ordered.

Will extended health or Ministry funding cover it?

Sometimes, and often partially. MSP generally does not fund mobility equipment. Funding tends to come through Ministry programs (BCEA/PWD), extended health plans, ICBC or WorkSafeBC. The critical rule with Ministry funding is that approval must come before the equipment is purchased — buying first and claiming afterwards is the most common reason applications fail. Note that funding approval usually takes longer than the three weeks the chair itself needs, so start that process early. We provide the quotes and documentation these applications need.

What if it arrives and does not fit properly?

We deliver and fit it in person, and adjustments within the chair's range — footplate height, back angle, armrest position, headrest placement — are part of that visit. Where something has been specified wrongly we work with the manufacturer to put it right. Because these chairs are built to order rather than picked off a shelf, this is why we take the measurements carefully at the start rather than guessing.

Can I pay for a special order over time?

Yes. Our in-house financing is 0% interest with no credit check, split over 3, 6 or 12 months with a 10% deposit. You can estimate the payments on our payment calculator once you have a quote.

Talk it through with someone who has specified these before

Five minutes on the phone will tell you more than an hour of reading. Call any time, or come to the showroom and see a standard chair before deciding whether a custom one is warranted.

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