5 Things to Know Before Renting Home Care Equipment in White Rock
Whether you’re preparing for a loved one’s discharge from Peace Arch Hospital or planning ahead for long-term home care, renting the right equipment can make all the difference. Here’s what BC families need to know before they sign anything.
Same-Day Delivery Is Available — But Only If You Ask
Most people assume equipment rental takes days to arrange. In White Rock and South Surrey, Must Medical offers same-day delivery and in-home setup for orders placed before 2 PM. If you’re coordinating a hospital discharge, call ahead so we can have the bed, wheelchair, or lift chair ready before your loved one arrives home. Don’t assume — ask specifically about same-day availability when you call.
Rent-to-Own Can Save You Money If Recovery Takes Longer Than Expected
Short-term rentals make sense for a 4–6 week recovery. But if your situation extends beyond two months, a rent-to-own arrangement often works out cheaper than continuing to pay weekly or monthly rental fees. At Must, a portion of your rental payments can be applied toward the purchase price — so you’re never throwing money away. Ask about this option upfront before committing to a standard rental agreement.
In-Home Setup and Training Is Included — Use It
A full-electric adjustable bed or power lift chair has more settings than most families realize. Our technicians don’t just drop off equipment — they assemble it, test every function, adjust it to the user’s height and weight, and walk caregivers through safe operation before leaving. This is especially important for transfer aids and adjustable beds where incorrect setup can create safety risks. Never accept a delivery without a full demonstration.
BC PharmaCare and Private Insurance May Cover Part of the Cost
Many families in White Rock and South Surrey don’t realize that mobility aids and home care equipment may be partially covered through BC PharmaCare, ICBC, WorkSafeBC, or private extended health benefits. Eligibility depends on your specific plan and the type of equipment. Must can provide documentation to support your claim. Always check with your insurer before paying out of pocket — you may be entitled to a reimbursement.
Pickup Is Handled for You — No Need to Return Equipment Yourself
One of the most overlooked benefits of renting locally is end-of-rental pickup. When you no longer need the equipment, simply call Must and we schedule a pickup window that works for your family. Our team handles disassembly and removal — you don’t need to transport a hospital bed or scooter back to a store. This is especially valuable for families managing care for older adults who may not have access to a large vehicle.
Ready to arrange a rental in White Rock or South Surrey?
Call Must Medical 24/7 at (604) 240-2450 — same-day delivery available for orders before 2 PM.
Frequently Asked Questions
1. How quickly can you deliver a hospital bed to White Rock?
For orders placed before 2 PM, we offer same-day delivery and in-home setup throughout White Rock, South Surrey, and surrounding areas. Call us directly at (604) 240-2450 to confirm availability for your address.
2. What is the minimum rental period?
We offer flexible weekly and monthly rental terms. There is no long minimum commitment — rent for as short or as long as you need, and we’ll adjust the plan as your situation changes.
3. Can I switch from renting to buying mid-rental?
Yes. Our rent-to-own program allows a portion of your rental payments to be credited toward the purchase price if you decide to keep the equipment. Ask our team about this option when you call.
4. Do you deliver to retirement communities and care facilities in White Rock?
Yes. We deliver and set up equipment at private homes, retirement communities, assisted living facilities, and care homes throughout White Rock and South Surrey.
5. What types of equipment can I rent?
We rent full-electric adjustable beds, mobility scooters, power wheelchairs, manual wheelchairs, power lift chairs, rollators, knee walkers, transfer aids, and bathroom safety equipment. Contact us if you need something specific and we’ll confirm availability.