Walkers & Rollators – Popular Questions
Walkers & Rollators
Answers to the most popular questions about walkers and rollators — helping you find the right mobility aid with confidence.
What is the difference between a walker and a rollator?
A standard walker has four legs with rubber tips and no wheels. You lift it with each step, making it very stable — ideal for those who need maximum support. A rollator has wheels on all four legs (usually with a built-in seat and hand brakes), allowing you to push it forward without lifting. Rollators are better suited for people who can walk longer distances but need balance assistance.

What rollator is best for seniors?
The best rollator for a senior depends on their lifestyle and mobility needs. Key features to look for include lightweight aluminum frames, comfortable padded seats, easy-to-use hand brakes, and large wheels for stability. Popular choices include 4-wheel rollators with a storage pouch and foldable design for easy transport. Our team at Must Medical Equipment can help you find the right fit — visit our showroom or contact us for a personalized recommendation.
Are Rollators Covered by Insurance?
In many cases, yes. Rollators and walkers may be covered under BC PharmaCare, extended health benefits, or other provincial programs when prescribed by a physician or physiotherapist. We recommend checking with your insurance provider and asking your doctor for a prescription. Our staff can help guide you through the process.
What is the safest walker for elderly people?
For maximum safety, a standard 4-leg walker without wheels offers the most stability and is ideal for those recovering from surgery or with significant balance issues. For those who are more mobile, a 2-wheel walker (front wheels only) provides a good balance of stability and ease of movement. Always ensure the walker is properly adjusted to the user's height and that rubber tips are in good condition.
Can Rollators Be Used Outdoors?
Yes! Most rollators are designed for both indoor and outdoor use. For outdoor terrain, look for models with larger wheels (6" or 8") that can handle cracks, curbs, and uneven surfaces more easily. Heavy-duty or all-terrain rollators are also available for more rugged environments. If you plan to use your rollator primarily outdoors, let our team know so we can recommend the most suitable model.
What is the Lightest Rollator Walker?
Lightweight rollators typically weigh between 12 and 16 lbs and are made from aircraft-grade aluminum or carbon fiber. These are ideal for seniors who travel frequently or need to lift the rollator in and out of a vehicle. Despite being light, they still offer excellent durability and support. Ask us about our current lightweight rollator selection in-store or online.
How Do I Adjust Walker Height Properly?
Proper height adjustment is essential for comfort and safety. Here's how to get it right:
- Stand upright with your shoes on and arms relaxed at your sides.
- The walker handles should align with the crease of your wrist.
- When gripping the handles, your elbows should have a slight bend (about 15–20 degrees).
- Most walkers and rollators have push-button height adjustments on each leg — adjust each side equally.
- If you're unsure, a physiotherapist or our in-store team can assist with fitting.
Still Have Questions?
Our team is available 24/7 to help you choose the right walker or rollator. Visit our showroom or get in touch today.
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